配送ポリシー

🇯🇵 国内配送

お届け方法 日本郵便・ヤマト運輸・佐川急便いずれかにて全国へお届けします。 ※配送業者のご指定はできません。 大阪市旭区千林の店舗での直接受取も可能です（予約制）。

送料

  • 税込5,000円以上：全国一律送料無料（カメラ・レンズ関連）
  • 税込5,000円未満：一律800円
  • 北海道・沖縄：上記に+500円
  • 代金引換手数料：1円〜 290円 / 50,000円〜 490円

お引き渡し時期 お届け日指定なしの場合、ご注文より1〜2営業日での出荷となります。 お届け日指定ありの場合、ご指定日に届くよう出荷いたします。 ※土日祝・夏季休暇・年末年始を除く

🌍 International Shipping

Shipping Method 
We ship worldwide (some regions excluded) via DHL or UPS. Carrier selection is at our discretion and cannot be specified by the customer.

Handling Time and Estimated Delivery Time
Orders are usually prepared for shipment within 1–2 business days after payment is confirmed.

The estimated delivery time is approximately 7–15 days after shipment. However, delivery times may vary depending on the destination country, customs clearance, local delivery conditions, and carrier circumstances.

Please note that shipments to some Asian countries or regions may take longer than the estimated delivery time.

Customs Duties, VAT, and Import Taxes
International orders may be subject to customs duties, VAT (Value Added Tax), import taxes, and other fees depending on the destination country. These charges are not included in our product prices or shipping fees.

Any such charges will be collected directly from the customer by the courier or customs authority at the time of import or delivery. The customer is responsible for paying all applicable customs duties, VAT, import taxes, and related fees in order to receive the package.

In some cases, postal services or courier companies may also charge additional handling, clearance, or administrative fees related to customs procedures. These charges are also the responsibility of the customer.

Customs duties and taxes are determined by the customs authorities of the destination country. Because these charges vary by country and are assessed by local authorities, ALPSCAMERA is unable to estimate, predict, or control the amount. For more information, we recommend contacting your local customs office or courier service directly before placing your order.

Please note that if a customer refuses to pay customs duties, VAT, import taxes, or related fees and the shipment is refused or returned, shipping fees, return shipping costs, customs-related charges, and any other expenses incurred may be deducted from the refund, or the order may become non-refundable depending on the circumstances.

Please also note that item values must be declared accurately on shipping documents. We are unable to declare a lower value than the actual purchase price or mark shipments as gifts at the customer's request.

Some shipments may be exempt from customs duties or taxes if the declared value is below the import threshold of the destination country. However, such rules vary by country, and ALPSCAMERA cannot guarantee whether an order will be exempt.

As customs policies differ from country to country, we kindly ask customers to check their country's import rules before purchasing.